19 AI Tools to Elevate Your CRM, Boost Sales, and Enhance Prospecting Efforts

Tiago Paiva, CEO of Talkdesk, emphasizes the limitations of CRM systems and advocates for leveraging AI applications to enhance their functionality. Through participation in CRM discussions, he has identified several impactful AI tools for lead generation, sales enablement, communication, and more. Key tools include LeadBeam.ai for lead enrichment, Winn.ai as an AI sales assistant, and JustCall for VoIP integrations. These applications facilitate processes like meeting automation and marketing, while also improving customer engagement through personalized outreach and communication methods. Paiva advises against relying on built-in CRM email functions due to spam risks, recommending established services like ActiveCampaign for email automation. He also highlights innovative tools like Mapsly for territory planning and Talkdesk’s AI agents for customer service. As the landscape evolves, he intends to keep sharing insights on emerging AI tools that can further empower CRM systems in the future.

Source link