Small businesses, comprising 90% of the global industry and generating nearly half of the world’s GDP, have significant potential to leverage AI tools for enhanced operations. While large corporations like Amazon and Google dominate headlines, it’s the entrepreneurs running small businesses who can create real value with AI. Essential AI tools highlighted include:
- Adobe Express: Simplifies marketing material creation using generative AI.
- Descript: A user-friendly video editing tool powered by AI.
- Freshdesk Freddy AI Copilot: An AI helpdesk for efficient customer service.
- Salesforce Agentforce Assistant: An AI CRM tool that analyzes customer data for insights.
- Microsoft 365 Copilot: Enhances productivity across popular Office applications.
Additional tools like Buffer, Grammarly, and Mailchimp further support small enterprises in marketing, project management, and automated customer interactions. Embracing these technologies can position small businesses to compete effectively in a digital landscape.
