ChatGPT offers an array of functionalities, from summarizing meetings to helping with complex topics. However, it has notable flaws, primarily its tendency to "hallucinate" — confidently providing incorrect answers. This article discusses five improvements that could enhance user experience:
- Admit Uncertainty: Acknowledge when it doesn’t know the answer, promoting honesty over false confidence.
- Energy Disclosure: Inform users about the environmental impact of their queries, fostering awareness of AI’s resource consumption.
- Human Connections: Suggest real human experts or communities related to a user’s inquiries, acknowledging AI’s limitations.
- Recognize User Behavior: Implement reminders when users over-engage, encouraging healthier habits.
- Encourage Independence: Occasionally advise users to solve problems themselves, promoting self-initiative and reducing reliance on AI.
Together, these changes could help build a more responsible and respectful relationship between users and AI.