SeatGeek has integrated with ChatGPT, allowing fans to search and purchase event tickets directly through OpenAI’s chatbot. Claimed to be the first ticketing platform to offer both primary and resale tickets within ChatGPT, this feature enables users to interactively inquire about event details, such as “the cheapest seats at a game” or “family-friendly options for shows.” The app provides real-time inventory from SeatGeek, refining searches conversationally until users find their desired tickets, which can then be purchased on SeatGeek’s website.
Russ D’Souza, Co-Founder and President at SeatGeek, emphasized the importance of making event listings accessible wherever fans inquire. The integration also includes SeatGeek’s Deal Score ratings and view-from-seat imagery, enhancing the buying experience. This partnership aligns with SeatGeek’s strategy to be at the forefront of AI-driven event discovery, building on previous integrations with platforms like Google and Spotify. The collaboration signifies a significant step for both SeatGeek and ChatGPT in the ticketing landscape.
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