OpenAI experienced a partial outage impacting paid users of ChatGPT on July 21, 2025. The technical issues began around 8:38 AM ET, leading to elevated error reports primarily concerning conversations with the AI. Users reported difficulties, with approximately 1,500 issues in the U.S. and around 700 in the U.K., according to Down Detector. As the situation progressed, reports began to decrease significantly, indicating that OpenAI’s mitigation efforts were effective. By 10:16 AM ET, OpenAI confirmed that services had returned to normal for affected users. The company advised users experiencing errors to retry their messages or refresh their pages. Overall, the incident highlighted OpenAI’s responsiveness to technical difficulties and their commitment to providing reliable services to paid subscribers. As a result, the situation appeared timely resolved, restoring functionality to ChatGPT and maintaining user trust.
Source link
Share
Read more