Job Interviews Revolutionized: The Rise of Conversational AI

Employers are increasingly adopting artificial intelligence for job interviews, utilizing software from start-ups like Apriora, HeyMilo AI, and Ribbon, which create real-time interactive screener calls using synthetic voices. This technology allows candidates to engage with an AI “recruiter” that evaluates skills and provides structured feedback, aiming to streamline the hiring process and enhance accessibility for applicants. As traditional methods become unsustainable—especially for high-volume hiring—AI interviews are seen as a viable alternative. However, issues such as misinterpretations and glitches have emerged, evidenced by viral TikTok clips showcasing AI errors. Despite concerns about the impersonal nature of AI or potential biases, companies see value in deploying it for initial screenings. Regulators are now scrutinizing AI’s role in hiring, requiring transparency and consent. Ultimately, while AI is reshaping the hiring landscape, it is intended to aid decision-making rather than replace human judgment.

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