Tesla has launched a new AI-powered support tool named “Tesla Assist” within its mobile app, streamlining the process for owners to get answers to product inquiries without contacting customer service. Accessible via the app’s menu by tapping the question mark, Tesla Assist allows users to ask questions about vehicle specifications, maintenance, and app features. For instance, users can inquire about tire specifications for their Model Y. This feature enhances user experience for both veteran and new Tesla owners. While it remains unconfirmed if Tesla Assist utilizes the Grok AI developed by Elon Musk’s xAI, the launch aligns with a broader initiative to unify AI support across platforms. Additionally, Tesla has extended delivery timelines for the Model 3 and Model Y, and is reportedly upgrading its Autopilot UI to Unreal Engine, showcasing the company’s commitment to innovation in user experience.
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