OpenAI’s GPT-5 launch has faced significant backlash, leading to immediate changes for users. After making GPT-5 the default model, the company reinstated the popular GPT-4o model and doubled GPT-5’s usage limits in response to user complaints. Many ChatGPT subscribers found GPT-5 underwhelming, citing issues like shorter, more formal responses and stricter message caps. This feedback stemmed from a growing Reddit discussion, where users described GPT-5 as a “downgrade.”
OpenAI CEO Sam Altman acknowledged these concerns, announcing increased limits for GPT-5 for Plus subscribers and the return of the engaging GPT-4o model. Free users remain limited to GPT-5 with usage caps, while Plus subscribers enjoy broader options. This situation underscores the importance of user experience and the emotional attachment users have to specific AI iterations. OpenAI’s swift adjustments illustrate that functionality must balance with personalization in AI development.
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