The crime-awareness app Citizen is employing AI technology to generate alerts that go live without human review, resulting in factual inaccuracies, graphic crime details, and the disclosure of sensitive information such as license plates and personal names, as reported by 404 Media. This issue arises amid recent layoffs of over a dozen unionized employees, believed to be linked to the app’s increased reliance on AI and outsourcing. The situation intensifies as New York City formalizes its partnership with Citizen. Sources indicate that the speed of AI-driven notifications compromises accuracy, with teams left to address privacy violations post-publication. As AI continues to shape the future of crime reporting, concerns about reliability and ethical practices in journalism emerge. For further insights on AI use in applications like Citizen, secure communication is encouraged via Signal or email.
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