A study by Tulane University investigates how generative AI tools like ChatGPT can enhance employee creativity, finding that this boost depends on employees’ critical thinking skills. Conducted with over 250 employees from a tech consulting firm, the research revealed that those using AI tools produced more innovative and practical ideas, particularly when they actively engaged with the tools instead of using them passively. Lead author Shuhua Sun emphasizes the importance of “metacognitive strategies”—skills for planning, monitoring, and adjusting tasks. For organizations to maximize AI’s potential in fostering creativity, they must invest in developing these metacognitive skills, rather than just deploying AI tools. The study suggests that educational systems also need to prioritize these skills to prepare future workers for an AI-driven landscape. Effective training programs can teach employees to use AI strategies intentionally, laying a foundation for improved creativity in the workplace and beyond.
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New Tulane Study Reveals Generative AI Enhances Creativity, But Mainly for Strategic Thinkers

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