A recent Legal Business and Thomson Reuters survey reveals that 9% more general counsels are integrating legal technology, especially generative AI, compared to last year. While 86% plan to maintain or increase AI spending—up 6% from 2024—only 11% have effectively implemented generative AI in their operations. In-house legal teams are increasingly motivated to utilize AI for operational efficiencies amidst economic challenges. Law firms, under pressure to showcase AI usage, often highlight irrelevant use cases to in-house teams, hindering effective adoption. In-house teams typically need AI for smaller tasks, unlike the large-scale applications favored by law firms. To enhance AI understanding, in-house teams should familiarize themselves with available tools and consider process reviews to identify efficiency gains. Collaboration with law firms can aid in developing policies that ensure ethical and effective AI usage. As AI adoption grows, legal departments must navigate associated risks while recognizing AI’s potential benefits for their operations.
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