Cisco has enhanced its Splunk Observability offering with AI-driven features aimed at providing real-time business insights and improving digital infrastructure reliability. This upgrade employs agentic AI for unified visibility across IT environments, automating incident response including root-cause analysis and suggested resolutions. Key innovations include AI Troubleshooting Agents, which expedite issue resolution, and Event iQ, automating alert correlation to reduce alert fatigue. The solution also provides AI Agent Monitoring and Infrastructure Monitoring, ensuring AI applications and large language models operate efficiently and cost-effectively. Cisco’s integration of functionalities from Splunk AppDynamics and Splunk Observability Cloud delivers a holistic observability experience for hybrid and microservices architectures. Features like Business Insights and Digital Experience Analytics help correlate application performance with business processes, enhancing user experiences. As enterprises aim to scale AI reliably, these advancements in observability tools are critical for proactive digital operations management.
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