Judith Miller, a 76-year-old Milwaukee resident, utilized generative AI to interpret her lab results after noticing abnormalities. With healthcare records increasingly accessible via online portals like MyChart, patients are turning to AI tools like Claude and ChatGPT for clarity regarding their health information. Although many patients value immediate access—96% according to a 2023 study—concerns exist about the accuracy and privacy of AI-provided information. Health experts emphasize the necessity for caution, as AI can sometimes deliver misleading advice, especially when prompted incorrectly. The rise in AI use among patients, with about 1 in 7 adults over 50 and 1 in 4 adults under 30 engaging with AI, highlights the changing landscape of patient advocacy and digital health literacy. Experts call for improved understanding of AI capabilities and limitations, stressing the importance of consulting healthcare professionals to verify AI interpretations while safeguarding sensitive information.
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