AI Governance: Essential Insights from the Hong Kong Privacy Commissioner on Personal Data Management

In Hong Kong, the adoption of Artificial Intelligence (AI) tools is rapidly increasing, with a recent PCPD compliance check revealing that 80% of surveyed organizations utilize AI in their operations. In response, the Privacy Commissioner for Personal Data (PCPD) has provided practical guidelines for developing internal AI policies to mitigate risks. Key areas organizations should address include: defining permissible AI use cases and approved tools; ensuring protection of personal data privacy by outlining input/output guidelines; promoting lawful use while preventing bias; implementing robust data security measures; and establishing clear consequences for policy violations. The PCPD encourages organizations to carry out regular audits, employee training, and extensive communication regarding AI policies. By adopting a proactive approach to AI governance that aligns with the Personal Data (Privacy) Ordinance (PDPO), businesses can ensure compliance and responsible AI use.

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