At Sibos 2025, industry leaders emphasized how AI is transforming banking through enhanced data utilization and streamlined operations. Key speakers, including Kathleen Woodward from Microsoft, Matt Loos of Scotiabank, Diana Halder from EY, and Santhana Sankaramurthy from Microsoft, shared insights on pragmatic AI adoption. Scotiabank addressed challenges in generating client reconciliation reports, previously a 20-hour manual task. By implementing AI agents to clean and structure data, they drastically reduced processing time from 1.5 years to just two weeks. This evolution supports enhanced client insights, allowing scalable solutions in back-office operations, as highlighted by Halder. The panel urged banks to prioritize straightforward use cases for AI, emphasizing cost reduction and stakeholder engagement. Additionally, Microsoft’s Finance in 365 Copilot showcases AI’s capability to autonomously generate reports, underscoring innovative advancements in financial services. The collaborative environment demonstrates that AI can significantly enhance workflow efficiency and empower employees.
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