Friday, October 3, 2025

Revamping CraftCX: Elevate Your Customer Experience Strategy

Transform Your AI Support Metrics with CraftCX!

Excellent support is no accident; it’s measurable and consistent. CraftCX offers a platform-agnostic scoring standard that empowers your AI-driven customer support.

Key Features:

  • AXIS (AI Experience Impact Score):
    • Quantifies accuracy and customer effort.
    • Evaluates handoff quality across chat, email, and bots.
  • Consistency Across Vendors:
    • Uniform measurement of quality regardless of your support vendor.

Empower your team to ship AI enhancements with confidence! With CraftCX, you won’t need to re-instrument every time your tech stack evolves.

Join the ranks of AI and tech enthusiasts who prioritize quality support metrics!

👉 Explore CraftCX today and elevate your AI support strategy. Don’t forget to share this post and let others in your network benefit too!

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