This month, New Jersey’s Office of Innovation released a guide titled “9 Tips for Building GenAI Tools for Public Sector Professionals.” Developed from experiences with tools like the New Jersey AI Assistant, this guide aims to assist other governments in effectively implementing generative AI. Jessica Lax, senior adviser for responsible AI, emphasizes collaboration among states to enhance AI initiatives without redundancy. Key strategies include aligning on responsible AI principles, starting with product fundamentals, and testing use cases to ensure generative AI suits the identifiable problems. Technical advice covers choosing the right language model (LLM) and improving data quality, which are critical for effective tool functionality. The guide also addresses managing timeouts and evaluating product performance based on accuracy, completeness, and bias. Lax assures that this evolving document will continually be updated, providing an essential resource for advancing generative AI in the public sector.
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