In today’s competitive business environment, sales leaders must leverage innovative tools to enhance decision-making and drive growth amidst resource constraints. Microsoft’s Sales Research Agent, integrated within Dynamics 365 Sales, transforms data exploration through AI-driven insights. This tool allows leaders to navigate complex business questions via natural language interactions, offering rich visualizations and narrative explanations tailored to their specific context.
The recently launched Sales Research Bench introduces a comprehensive evaluation framework, assessing AI solutions against 200 real-world business questions centered on sales metrics. It focuses on critical dimensions of quality—accuracy, relevance, and explainability—ensuring that organizations can confidently base decisions on trustworthy insights.
By outperforming competitors like ChatGPT and Claude in evaluations, the Sales Research Agent exemplifies a new standard in enterprise AI. This robust framework not only accelerates decision-making but also fosters continuous improvement and transparency, empowering business leaders to embrace data-driven strategies for success.
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