Enterprises exploring agentic AI are facing both challenges and opportunities, as highlighted during Constellation Research’s Connected Enterprise 2025 event. CxOs shared insights on the disparity between the ideal of autonomous enterprises—characterized by seamless operations and adaptive behaviors—and the current reality, where comprehensive strategies remain underdeveloped. A key takeaway is that while AI agents hold promise, oversight and orchestration will be crucial for success. Leaders should recognize that AI agents, much like human workers, need to be effectively managed and integrated into existing workflows. Additionally, the complexity of implementing AI necessitates flexible strategies that consider both building and buying technologies. The journey toward adopting AI agents could reshape organizational structures, posing leadership challenges and requiring robust data strategies. As industries like banking leverage automation, embracing AI agents will need careful planning and consideration to realize their full potential.
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