Monday, October 27, 2025

Microsoft Faces Legal Action for Allegedly Misleading Millions of Australians Over AI Pricing, Says ACCC

🚨 Microsoft Under Fire: ACCC Takes Action on Price Hike Allegations 🚨

In a bold move, the Australian Competition and Consumer Commission (ACCC) has accused Microsoft of misleading nearly 2.7 million customers regarding its price increase for Microsoft 365. Customers were led to believe they had only two choices: accept a steep price hike or cancel their subscription.

Key Highlights:

  • Price Increase: Microsoft 365 personal plans jumped 45%, from $109 to $159, while family plans rose 29%, from $139 to $179.
  • Concealed Options: The ACCC claims Microsoft failed to disclose a third, lower-priced “classic” plan, allowing customers to opt-out of AI features.
  • Consumer Impact: Many users faced the dilemma of canceling essential software due to a lack of information available.

Microsoft’s commitment to consumer trust is called into question. The company is now reviewing the ACCC’s allegations seriously.

💡 What are your thoughts on transparency in tech pricing? Share your experiences below!

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