Microsoft is developing innovative AI agents, termed “Agentic Users,” functioning as digital employees. Unlike Microsoft Copilot, these AI agents will possess their own email, Teams accounts, and company IDs, allowing them to autonomously send emails, join meetings, edit files, and complete tasks. They’ll be featured in the forthcoming “M365 Agent Store,” likely under a new licensing model called “A365” or Agent 365, with a potential rollout as early as November. This development could reshape workforce dynamics, as humans may manage these AI employees for routine tasks—like scheduling and customer responses—while focusing on creative decisions. However, this raises significant management, security, and ethical questions, such as supervision of autonomous AI and accountability for errors. Keep an eye on Microsoft Ignite 2025 for more insights on AI agents, their applications, and the resulting shifts in HR, legal, and compliance frameworks as they integrate into the workplace.
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