Salesforce Revamps Slack Pricing to Enhance Access to AI, Agentforce, and CRM Solutions

Slack is updating its subscriptions and pricing to enhance AI and Salesforce access for organizations of all sizes. These changes aim to provide customers with native AI capabilities, digital labor access, and deep CRM integrations, facilitating faster growth. Slack has evolved into a comprehensive work operating system, focusing on AI and security for an improved digital employee experience. All paid subscriptions will now include enhanced AI features—like summarization and huddle notes for Pro, and advanced task management for Enterprise+—while Salesforce users will receive a free Slack subscription with integrated CRM data collaboration. Additionally, security features are being improved across all tiers, including SAML-based SSO for Salesforce customers. Notable changes include a price increase for Business+ subscriptions and the introduction of the new Enterprise+ tier. With over 38,000 custom AI apps already available, Slack continues to position itself as a leader in AI-driven productivity, setting a strong foundation for teams to harness digital labor effectively.

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