OutSystems has witnessed significant adoption of its Agent Workbench among enterprise customers, with over 5,500 intelligent AI agents currently in development, supported by nearly 1,500 certified developers. The platform fosters an open agentic ecosystem, allowing businesses to deploy AI agents across workflows linked to various large language models (LLMs) like Bedrock, Azure OpenAI, and IBM watsonx. This flexibility enables enterprises to customize AI model choices based on accuracy, cost, or speed. OutSystems offers a rich library of pre-built agents for popular tools like Google Calendar and Jira, enhancing automation and workflow efficiency.
Companies like Axos Bank and Thermo Fisher Scientific are leveraging Agent Workbench to streamline operations. Axos has developed intelligent log analysis and document mapping agents, while Thermo Fisher created a customer escalation agent that automates data processing. These solutions lead to faster resolutions and reduced manual work, illustrating the transformative potential of AI in enterprise environments.
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