In the emerging AI era, human employees are expected to lead teams of AI agents, significantly transforming workplace dynamics. OpenText foresees individuals managing customized AI agent teams that automate myriad tasks, enhancing productivity and efficiency. This shift is exemplified in various industries; for instance, companies like United Airlines and IBM are leveraging AI agents for customer service and HR, resulting in remarkable time and cost savings. However, the proliferation of AI agents raises security concerns, as their extensive access to systems could lead to vulnerabilities and fraud. Despite fears of job losses due to AI, experts believe the workforce will evolve rather than shrink, with emerging roles focused on managing AI technologies. Transitioning into this new landscape will require reskilling, reminiscent of the industrial revolution’s impact. Ultimately, adapting to manage AI teams could redefine human roles, fostering a blend of human oversight and digital labor that encourages scalability during disruptions.
Source link
Share
Read more