Parloa Secures $350 Million in Series D Funding, Valuation Hits $3 Billion
Parloa, an AI-driven leader enhancing enterprise customer experience, has successfully raised $350 million in Series D funding, elevating its valuation to $3 billion. This funding round, led by General Catalyst, contributes to a total of over $560 million raised since 2022. With partners like Allianz, Booking.com, and SAP, Parloa is positioned as a top choice in the customer experience arena. The investment will fuel global expansion in North America and Europe while enhancing their AI Agent Management Platform (AMP), focusing on innovation and responsible AI. Co-founder and CEO Malte Kosub emphasizes Parloa’s mission to revolutionize how enterprises build relationships with customers through personalized AI. With strategic investments from prominent firms like EQT and Altimeter, Parloa aims to redefine customer engagement, ensuring trust, safety, and adaptability in today’s fast-evolving AI landscape. This robust growth cements Parloa’s status as a category leader in enterprise-grade AI solutions.
