Docusign has introduced new AI features powered by the Iris engine, designed to simplify the contract-signing process. Many users skip reading terms of service, leading to potential pitfalls in agreements. Iris provides “plain-English” summaries and answers user questions directly, aiming to enhance understanding and confidence for signers. A survey indicates that 75% of users feel more assured when AI assists them in interpreting contracts. Unlike typical language models like ChatGPT, Iris uses contract-specific data, minimizing inaccuracies—an important distinction given the risks associated with AI-generated misinformation. By streamlining the signing process, Docusign hopes to eliminate “contract busywork” and encourage users to trust AI for comprehending complex terms. As reliance on AI grows, it’s essential to weigh the importance of thorough document review against the convenience of AI assistance. Are you ready to embrace the Iris engine and forgo reading the fine print?
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