Goldman Sachs Introduces Firmwide AI Assistant, Internal Memo Reveals

Goldman Sachs has officially launched a generative AI assistant, named the GS AI Assistant, to enhance productivity among its workforce, as revealed in an internal memo. Approximately 10,000 employees have already been using this tool, which is designed to support daily tasks by summarizing complex documents, drafting initial content, and conducting data analysis. This move aligns Goldman with several other major banks employing similar technologies to optimize operations. For instance, Citigroup offers tools like Citi Assist for policy searches and Citi Stylus for document comparisons, while Morgan Stanley utilizes a chatbot for client interactions and Bank of America features Alabama Erica for retail transaction assistance. The introduction of the GS AI Assistant underscores Goldman Sachs’ commitment to integrating advanced technology in its operations.

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