Salesforce CEO Reveals AI Now Handles 50% of Company Operations

Salesforce is intensifying its focus on AI, with CEO Marc Benioff stating that 30% to 50% of the company’s work is now AI-driven. Despite significant layoffs of 1,000 employees earlier this year, Salesforce intends to hire another 1,000 to promote its AI technology, Agentforce. This paradox highlights a broader trend in tech, where companies like Amazon and Microsoft are prioritizing AI integration while simultaneously reducing their workforces. Tech layoffs have surged, with over 63,000 jobs lost in 2025 alone, as AI adoption is increasingly cited as a reason for these cuts. As companies shift towards AI solutions, the idea of “higher value work” often translates into job losses. Employees from companies like CrowdStrike and Dropbox report being replaced by AI, underscoring the profound impact AI is having on job security and workforce dynamics in the tech industry.

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