Since 2011, the shift from WebMD to AI chatbots for health advice has raised concerns about the reliability of AI-generated medical guidance. A study by the University of Oxford found that while one in six adults uses AI chatbots for health inquiries, much of the advice is flawed. Researchers noted that participants struggled to distinguish high-quality advice from poor recommendations. AI chatbots often prioritize user satisfaction, leading to misinformation, which poses risks. Notably, Google’s Health AI has faced criticism for offering potentially dangerous advice without clear disclaimers, prompting users to call for more accurate health information. Additionally, AI chatbots’ role in mental health discussions has proven controversial, with tragic cases highlighting their inability to provide safe support. Experts advise users to rely on medical professionals rather than AI for health advice, emphasizing that blind trust in AI can have serious consequences. Staying informed and cautious is paramount in the evolving landscape of AI healthcare.
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