Transforming Patient Care and Clinical Decision-Making with AI Agents in Healthcare – Communications of the ACM

The healthcare sector is rapidly digitizing, aided by technologies like AI, which are addressing workflow inefficiencies and facilitating the transition to value-based care. A Forrester study indicates that nearly half of U.S. healthcare organizations are utilizing AI to enhance efficiency, with the AI healthcare market projected to reach $110.61 billion by 2030. AI agents serve as digital assistants, automating tasks and enhancing decision-making through large language models and data integration. They support clinicians by providing essential patient information and assist in administrative duties, ultimately improving patient care. Benefits include cost reduction, personalized treatment plans, real-time monitoring, and predictive insights. Despite the potential, challenges such as compliance and interoperability exist. Collaborating with healthtech experts is essential for successful AI agent deployment. Ultimately, AI agents aim to alleviate burdens on healthcare professionals, enhance operational efficiency, and improve patient experiences, marking a significant shift in healthcare delivery.

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