At the Intelligent Operations Summit during MWC Barcelona 2026, Huawei and industry leaders explored leveraging operators for growth amidst rapid AI advancements. Bruce Xun, President of Huawei Global Technical Service, emphasized the transition from AI hype to habitual use, proposing the “Agentic Operations” paradigm designed to enhance User Interaction, Experience Operations, and Network O&M. Key innovations include a next-gen Agentic BSS, enabling reduced time-to-market for services. Techniques like personalized mobile assistance and contextual design have shown significant user engagement and service improvement. Additionally, Huawei’s solutions in network operations have boosted efficiency and reduced repair times, ensuring high service reliability. The session underscored the importance of teamwork and streamlined processes for maximizing service value in the AI era. By actively collaborating with global operators, Huawei aims to unlock the full potential of 5G-A and pave the way toward 6G and intelligent network services. For further details, visit: https://carrier.huawei.com/en/minisite/events/mwc2026/.
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