Organisations must strategically evaluate their workforce dynamics as artificial intelligence (AI) becomes increasingly prominent. Yap E. Fang, chief architect at NCS, highlights the need for companies to consider the role AI agents will play in replacing or augmenting human employees. With 83% of Singaporean workers open to collaborating with AI but only 8% comfortable being managed by it, the shift requires careful training and adaptation. Companies should focus on equipping staff with skills to manage AI, ensuring that human oversight remains central. While AI can boost productivity, concerns about impaired critical thinking and diminished human interaction persist. Fang emphasizes the importance of intentional AI implementation that keeps employee needs at the forefront. As technologies like vibe coding emerge, companies should maintain awareness of the long-term value and effectiveness of these tools. Ultimately, organisations must measure outcomes to avoid reverting to outdated practices while navigating this new era of work alongside AI.
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