Three years post-ChatGPT’s generative AI revolution, businesses still grapple with integrating AI effectively. Top executives are encouraging AI use to enhance efficiency, yet concerns linger over its reliability. Sridhar Vembu, co-founder of Zoho Corporation, advocates leveraging AI as a collaborative “debating partner,” emphasizing the importance of critique in understanding AI outputs.
As of August 2025, Vembu actively uses AI chat tools, noting a significant reduction in his web search—down 80%—thanks to AI’s faster learning capabilities. He cautioned against over-reliance on AI, especially for content creation, asserting that while AI can enhance workflows, it must not replace human roles or lead to unethical practices like hiding AI-generated text from customers.
Vembu highlights the need for thorough reviews of AI-generated code to ensure compliance and security, warning that neglecting this can negate productivity benefits. Overall, he promotes a balanced approach to AI integration for optimal business outcomes.
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