The AI Services Framework (AISF) at UNSW accelerates and secures the development of AI solutions, facilitating their transition from concept to implementation. As AI initiatives multiply across the university—from student chatbots to analytics tools—AISF offers a structured, reusable approach for designing and reviewing AI solutions, ensuring safety, privacy, and governance are prioritized.
An AI solution integrates capabilities within UNSW’s systems, unlike personal AI tool usage like ChatGPT. With AISF, teams can utilize three core components: design patterns for various AI structures, a reference architecture for technical integration, and a capability model for common language. This framework has demonstrated effectiveness, reducing the design and documentation effort by up to 50% in projects like Project Scout, UNSW’s 24/7 AI assistant. With ongoing community feedback, AISF is continuously evolving to meet the dynamic needs of AI deployment. Explore AISF on the AI Hub’s dedicated page for insights into UNSW’s AI delivery strategies.
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