AI Tools Produce Subpar Work for Many US Employees, But Accountability Lies with Management | Gene Marks

Artificial intelligence (AI) is facing skepticism, with only 8.5% of surveyed individuals fully trusting AI search results, and over half of consumers reporting significant errors. A McKinsey study highlights that 80% of companies using generative AI see negligible bottom-line impact, while 95% of AI pilot projects fail in large corporations. A Harvard Business Review study indicates over 40% of US employees receive AI-generated content that lacks substance, termed “workslop,” damaging productivity. The responsibility for this issue largely falls on employers, who often neglect proper training, standardized tools, and clear AI policies. Instead of solely blaming tech companies, employers must ensure their teams understand how to leverage AI effectively and implement structured processes. Without investment in human capital and a solid implementation strategy, AI remains an underutilized tool. Ultimately, the success of AI depends on thoughtful deployment and effective use by organizations.

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