Amazon Web Services (AWS) recently addressed a December 2025 service interruption, attributing it to human error rather than a failure of its AI tools. A report from the Financial Times suggested that AWS’s Kiro AI coding tool autonomously caused the outage by deleting and recreating the environment. However, AWS refuted these claims, emphasizing that Kiro requires authorization before initiating actions, ensuring human oversight.
The outage, described as “extremely limited,” disrupted only the AWS Cost Explorer feature for approximately 13 hours and did not affect broader services like compute, storage, or databases. Amazon stated that the incident impacted only one customer-facing service in a specific region of Mainland China. The company reassured users that its AI technologies operate under strict protocols that involve human verification, underscoring the reliability of AWS infrastructure. For more details on AWS services and operational integrity, visit their official website.
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