Tech disruptions are costing large companies approximately $4 million annually in lost productivity, revealing a crucial concern for HR leaders amid rising AI investments. Despite 92% of businesses planning to enhance AI initiatives, only 21% of office workers see substantial productivity improvements, as per Ivanti’s Digital Employee Experience Report.
Workers face an average of 3.6 tech interruptions monthly, with nearly half left to teach themselves new technologies. As 65% report workplace tools negatively affecting their mood, this raises significant retention challenges. HR should prioritize a blended training model combining workshops and on-demand resources to ensure AI fluency.
Moreover, open communication about AI’s true capabilities is vital. By focusing on metrics beyond system uptime, like employee satisfaction and time saved, HR can advocate for Digital Employee Experience investments. Companies that effectively address tech issues report higher employee morale, reduced IT costs, and improved talent attraction, directly supporting HR objectives.
Source link
