Assessing the Precision, Clarity, and Comprehensiveness of Chatbot Responses to Refractive Surgery Inquiries: A Comparative Study of ChatGPT and Google Gemini in Cureus

In the study “Evaluating the Accuracy, Completeness, and Readability of Chatbot Responses to Refractive Surgery-Related Patient Questions,” researchers conducted a comparative analysis of ChatGPT and Google Gemini. The aim was to assess how effectively these AI-driven chatbots can respond to inquiries regarding refractive surgery. Key metrics included accuracy, content completeness, and readability, ensuring the responses are not only informative but also easily understandable for patients. The findings revealed differences in performance between the two chatbots, highlighting strengths and weaknesses in their responses. The study underscores the importance of reliable and accessible information for patients considering refractive surgery, emphasizing the role of AI in healthcare communication. These insights are crucial for enhancing patient understanding and decision-making, making the evaluation of chatbot responses vital in a digital health landscape. This analysis contributes to ongoing discussions about AI applications in patient education and safety in medical contexts.

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