Beacon Health System, a not-for-profit organization based in South Bend, Indiana, serves communities in Indiana and Michigan. To combat physician burnout caused by excessive administrative duties, Beacon Health introduced the Oracle Health Clinical AI Agent in 2024. This revolutionary AI voice assistant employs ambient scribe technology to record physician-patient interactions and automatically draft clinical notes within the Oracle Health EHR. Following implementation, healthcare providers reported an average time savings of 35 minutes per day based on patient volume, leading to a notable 7% reduction in average active time per patient when comparing data before and after the AI’s launch. This innovative solution not only streamlined administrative processes but also contributed to improved care delivery, aligning with Beacon Health’s financial objectives. The integration of AI in healthcare highlights its potential to enhance efficiency and reduce burnout among healthcare professionals.
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