Wednesday, January 21, 2026

Building Scalable and Resilient AI Agents: A Comprehensive Guide

The rapid rise of AI tools can create a misleading perception of organizational readiness for large-scale deployments. Cobus Greyling, Chief Evangelist at Kore.ai, highlights that effective scaling requires clear goals and strong data foundations. Many AI projects fail due to unclear objectives, with Gartner predicting over 40% may be canceled by 2027. Effective teams start small, focusing on specific tasks for easier automation. Additionally, data integrity is crucial; organizations risk abandoning 60% of AI initiatives by 2026 without AI-ready data. Transparency in AI operations builds trust, crucial for success as projects scale. Companies must ensure seamless integration with existing systems to avoid value loss. Proactive security measures and the embedding of governance early in the AI lifecycle are vital. Moreover, AI agents must be adaptable and continuously improved to remain relevant. Successful organizations will nurture AI initiatives by addressing gaps and seeking third-party support, ensuring sustainable growth and alignment with evolving business needs.

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