CargoAi has launched the CargoCoPilot Agent, a groundbreaking conversational AI designed for air cargo operations. This unified platform integrates with WhatsApp, email, airline websites, and CargoMART, enhancing workflows for airlines, GSAs, and freight forwarders. The Agent efficiently addresses customer queries, from AWB tracking to automated bookings, significantly improving response times and reducing manual tasks.
Building on CargoAi’s AI ecosystem, the Agent leverages large language models and machine learning for real-time insights and automation, aiming to automate up to 50% of industry email interactions. Key features include multilingual support, instant FAQ responses, and customizable functionalities for clients. The Agent is also compatible with IATA ONE Record, ensuring secure and efficient data handling.
With a focus on continuous learning and integration, CargoAi’s CargoCoPilot Agent is set to revolutionize air cargo communications, making operations more intuitive and connected for professionals.
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