CEO Jassy Predicts AI-Driven Workforce Reduction at Amazon in the Coming Years

During a recent keynote at AWS re:Invent 2024, Amazon CEO Andy Jassy announced that the company’s corporate workforce is expected to shrink as generative artificial intelligence (AI) becomes more widely adopted. Jassy highlighted that fewer employees will be needed for certain roles, while new opportunities will arise in other areas. Employees are encouraged to familiarize themselves with AI tools to enhance productivity within smaller teams. This move follows Amazon’s layoffs of over 27,000 workers since 2022, including cuts in various units. As of March 2024, Amazon’s workforce totaled 1.56 million. The integration of generative AI is already seen in operations like inventory management and warehouse efficiency. Other tech leaders have made similar statements regarding AI’s impact on workforce dynamics. Jassy referred to generative AI as a transformative force, significantly reducing operational costs and altering traditional practices across various sectors.

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