According to JumpCloud, organizations are facing significant challenges with IT management, primarily due to the use of over nine tools, which leads to security vulnerabilities and compliance issues. Nearly 75% of IT professionals find their environments hard to manage, with only 19% enjoying a fully unified IT architecture. While Microsoft 365 remains popular, a growing number of companies are also adopting Google Workspace to mitigate high overhead and complex security configurations. The shift to mobile and hybrid work environments further complicates matters, with many businesses supporting multiple operating systems. Security threats from AI and identity-related attacks dominate concerns, yet only 11% have fully embraced a zero trust model. Strategic priorities include improving AI readiness and enhancing user experience, with a focus on automation and tool consolidation. The report emphasizes the importance of strategic partnerships with managed service providers to navigate these complexities and establish a unified, secure IT infrastructure.
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