Creating an AI Agent that Integrates Human Oversight with Knock and Cloudflare’s Agents SDK

Chris Bell, CTO of Knock, discusses the importance of integrating human input into AI agents for effective autonomous decision-making. While AI agents are designed to operate independently, they often require human guidance, especially in complex workflows. Utilizing Knock and the Cloudflare Agents SDK, the post guides readers through creating an AI agent for credit card issuance that necessitates human approval. Knock’s messaging infrastructure streamlines multi-channel communication, ensuring user preferences are respected. The Agent SDK simplifies building stateful agents backed by Durable Objects, offering serverless scalability. The approval process is managed through webhooks, enabling asynchronous interactions, where approval or rejection updates are seamlessly routed back to the agent. Key features include tracking tool call statuses to prevent duplicate actions and leveraging Knock’s toolkit for efficient messaging. The post concludes by emphasizing the ease of implementing sophisticated human-in-the-loop experiences using Knock’s capabilities, with source code available on GitHub for developers to explore.

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