Deutsche Telekom and OpenAI have announced a multi-year collaboration to integrate advanced AI capabilities for millions across Europe. Deutsche Telekom will gain early access to an alpha-phase AI model, leveraging OpenAI’s leading technology to develop new AI-powered products that enhance communication. This partnership builds upon Deutsche Telekom’s extensive experience with AI in customer care and network operations. OpenAI’s popular ChatGPT is already used by over 800 million weekly, facilitating easier AI adoption for enterprises.
The collaboration aims to create simple, multilingual AI experiences by Q1 2026 and provide secure ChatGPT Enterprise access to Deutsche Telekom employees, boosting efficiency and customer service. The initiative will also enhance customer care and streamline network operations toward self-healing networks. As a major telecom provider with over 261 million mobile customers, Deutsche Telekom is set to scale up AI in everyday applications, marking a significant step in their AI journey.
Source link
