eBay has introduced new seller tools and a financing solution powered by open banking, aimed at enhancing the selling experience. Key updates for U.S. sellers include an AI messaging assistant that drafts replies to buyer queries by utilizing listing details and order information. Another innovation is the Inventory Mapping API, which optimizes item titles and descriptions through AI. Additional features encompass an “Offers in Messaging” capability for negotiation, a “Your cost” pricing tool, and increased protections for items not received. Furthermore, automated feedback ensures sellers receive positive reviews when they meet certain delivery criteria. eBay has emphasized its commitment to innovation, leveraging AI to streamline operations for sellers, buyers, and its workforce. The integration of open banking in eBay’s Seller Capital program simplifies access to financing, allowing greater visibility into sellers’ financial health. This initiative promises quicker lending decisions and potentially larger, competitively priced financing offers for sellers.
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