Epic Systems recently unveiled over 200 AI tools, leveraging its vast database of more than 300 million patient records to optimize healthcare administration. These AI upgrades aim to alleviate burdensome tasks, potentially cutting administrative costs, which can account for up to 60% of healthcare expenses. The initiative seeks to enhance the patient experience and reduce documentation workloads, with studies indicating a 40% decrease in charting efforts for providers using AI assistance. However, concerns arise that existing business models may not adapt to these technological advancements, risking an increase in workloads without improving care delivery. The role of pharmacists, often seen as clerical support, could be threatened by AI’s capabilities if the profession does not evolve. The urgency for the pharmacy sector to embrace AI and redefine its role is critical, as failure to do so may lead to job displacement. Sustainable care delivery hinges on evolving business models alongside these technological innovations.
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