Navigating the Future of Banking with Agentic AI
In an era of rapid technological change, embracing agentic AI is crucial for survival in the banking sector. According to Murli Buluswar, head of US personal banking analytics at Citi, organizations that adapt to new technologies will distinguish themselves from those that lag behind.
Key Insights:
- High Adoption Rate: 70% of banking executives use agentic AI, with 52% in pilot projects and 16% in full deployment.
- Impact on Operations:
- Fraud Detection: 56% believe AI greatly enhances this area.
- Security: 51% see significant improvements.
- Cost Reduction & Efficiency: 41% report positive outcomes.
- Customer Experience: 41% note enhancements.
Why It Matters: Recognizing the shifting dynamics in workplace functions is critical for success.
Are you ready to lead this change? Download the report to delve deeper into the transformative potential of agentic AI in banking! Share your thoughts and insights below!