Equator Global has launched an upgraded training platform that revolutionizes the learning experience for travel agents by integrating cutting-edge technology. This enhanced platform utilizes AI, combining human and artificial intelligence, to provide quick access to essential travel information—including destinations, hotels, cruises, and airlines—in over 25 languages. The ‘Auto-Expert’ feature allows agents to type questions and receive instant answers, along with personalized itinerary suggestions.
Additionally, the platform’s Auto-Podcasts feature transforms answers into engaging conversation-style podcasts, making learning flexible and enjoyable for agents on the go. CEO Ian Dockreay emphasizes this as a groundbreaking advancement in travel e-learning. With over 20 years of experience supporting more than 350,000 travel professionals, Equator Global aims to support agents with a reliable digital knowledge cloud, ensuring accurate and relevant information. Marketing Manager Philip Micallef expresses excitement over the innovation and growth potential in this evolving knowledge landscape.
Source link
