Slack is introducing new features across its service, impacting both free and paid plans. Free plan users will gain access to Salesforce channels, enabling real-time collaboration and a comprehensive customer view. Enhanced security measures, like session duration controls and SAML-based SSO, are also being added for all plans, making it more robust for Salesforce customers.
For paid plans, particularly noteworthy are the new AI integrations: the Pro Plan will offer summarizations and huddle notes, while the Business+ plan will include workflow generation, recaps, translations, and enhanced search functionality. The Enterprise+ plan will boast advanced AI capabilities, premium Salesforce features, and better security controls. While the free plan remains unchanged, the Business+ plan’s price will increase from $12.50 to $15 per user monthly. For details on the new Enterprise+ pricing, users should contact their Slack sales representative. Overall, these updates aim to enhance collaboration and security across the platform.
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